James Milos, Assistant Vice President, Head of Surety & Fidelity Claims, Nationwide
On this episode, Let’s Get Surety® is joined by veteran surety claims attorney Jim Milos of Nationwide to talk about how technology and data collection has evolved and their use in addressing surety claims. Jim details the gains in efficiencies and in improved data collection and utilization that he has experienced throughout his surety claims career, enabling a more accurate and holistic picture of bonds costs, better allocation of staff, and–best of all–more time devoted to people and to relationships! Check out past Let’s Get Surety® episodes on a variety of technology topics.
Kat Shamapande, Director, Professional Development, NASBP and Mark McCallum, CEO, NASBP